Search found 8 matches

by Martin Lintzgy
Wed Feb 09, 2022 8:50 am
Forum: PicoLog
Topic: Bug: Channels get mixed after some time
Replies: 20
Views: 25613

Re: Bug: Channels get mixed after some time

Sounding like a buffer overrun problem in the driver. Your comment "I can't guarantee how easy any solution will be to implement in the codebase, but can pass on your thoughts to the developers" Says to me that you are not taking this problem seriously. All very well shouting from the hilltops about...
by Martin Lintzgy
Mon Jan 31, 2022 11:36 am
Forum: PicoLog
Topic: Mixed up channels
Replies: 3
Views: 5041

Re: Mixed up channels

Anyone finding their way here from googling mixed up channels or channels swapping around randomly, please go here.
topic41287.html
by Martin Lintzgy
Mon Jan 31, 2022 9:35 am
Forum: PicoLog
Topic: Bug: Channels get mixed after some time
Replies: 20
Views: 25613

Re: Bug: Channels get mixed after some time

We can confirm that opening Edge on widows 10 does indeed provoke channel swapping. From the technician who carried out the test. "I went out to the lab where the piclog is running, monitoring UUT's , and Edge is on this Laptop, but doesn’t seem to be running. I had a look on Task Manager. There is ...
by Martin Lintzgy
Wed Jan 26, 2022 10:58 am
Forum: PicoLog
Topic: Bug: Channels get mixed after some time
Replies: 20
Views: 25613

Re: Bug: Channels get mixed after some time

Interesting regarding Edge.
We use a dedicated machine to log data from battery discharge over a period of several days to a couple of weeks.
The machine is unattended and does not have any other open apps.
by Martin Lintzgy
Thu Dec 23, 2021 11:18 am
Forum: PicoLog
Topic: Bug: Channels get mixed after some time
Replies: 20
Views: 25613

Re: Bug: Channels get mixed after some time

I have been complaining to their tech support for months about this. Here is the response: "Thank you for your update and we apologize that the fix might take a while." Maybe 10 years? Other postings, same issue, from 2014 https://www.picotech.com/support/viewtopic.php?t=14331 I see it affects their...
by Martin Lintzgy
Wed Dec 22, 2021 11:46 am
Forum: PicoLog
Topic: Picolog 1216 reading levels change
Replies: 1
Views: 3447

Re: Picolog 1216 reading levels change

Random channel swapping seems to be an issue that tech support are having problems with.
topic41287.html
by Martin Lintzgy
Wed Nov 17, 2021 12:12 pm
Forum: PicoLog
Topic: Bug: Channels get mixed after some time
Replies: 20
Views: 25613

Re: Bug: Channels get mixed after some time

Tech support just dont respond. They sent a beta version, that didnt fix the issue. The problem is the same over several windows 10 PC's. - occurs after several hours of logging. The channels randomly swap around - sometimes several times over the space of a week, swapping back and forth, random mix...
by Martin Lintzgy
Thu Aug 19, 2021 4:56 pm
Forum: PicoLog
Topic: Bug: Channels get mixed after some time
Replies: 20
Views: 25613

Re: Bug: Channels get mixed after some time

I have this problem, too.
Wasted me a lot of time. Logging 16 channels, for a couple of days then Channels 4 & 8 swapped over, simultaneously with channels 5 & 9.