Search found 2 matches

by ckagerer
Thu May 24, 2018 11:35 am
Forum: Getting Started
Topic: Picoscope 3204D USB 3 crashes while USB 2 works
Replies: 7
Views: 2165

Re: Picoscope 3204D USB 3 crashes while USB 2 works

Hi Hitesh,

Thanks for your fast reply.

I already checked this. No success.

But at the end I found the problem. The USB 3.0 cable included seems to be defective. With the cable of an other Scope all works plug an play.
So, I will ask our dealer for a new cable.
by ckagerer
Tue May 22, 2018 3:31 pm
Forum: Getting Started
Topic: Picoscope 3204D USB 3 crashes while USB 2 works
Replies: 7
Views: 2165

Re: Picoscope 3204D USB 3 crashes while USB 2 works

Hello, I have exactly the same problem with two brand new PicoScope 3405DMSO and the Dell Notebooks in our company. It is no difference if the additional power supply is connected or not. Therefore I'm sure that it is not a power supply problem. With a USB 2.0 cable plugged to the same USB 3.0 port ...