I'm using Python and I haven't been able to get replies to my work email address from support, I just sent an email to see if it might now be working. I'm setting up the scope in a manner that's similar to this but when setChannel sent a value corresponding to the PicoConnect probe range (5000-5008)...

Is there a way to just tell the unit that I want to use a connected probe without handling errors?
Could I pass a null pointer to ps4000aSetProbeInteractionCallback?

Unfortunately I'm still seeing the same issue with the API you linked me to.
I'm not defining a callback for the connected probe as I just wanted to set a range for the 40A clamp and just use it, is this supposed to work or is a callback required?

Hi Martyn, could I please grab it via a private message?
I haven't been able to get replies through my work email address.

Hi, I've been trying to make use of the Pico Connect 40A powered probe on a PS4444 and I've been running into issue when calling ps4000aSetChannel with a PICO_CONNECT_PROBE_RANGE which corresponds to the connected probe. Values of 0-11 which represent the regular gain settings work without a hitch b...

Hi Martyn,

Yes - I've emailed on Monday, Tuesday and again Today but haven't heard back.
Could you please send it to me via a private message on the forum?

Thanks!

Hi,

Could someone please advise where I could get the 64bit SDK for the 5542D?
I haven't been able to get a reply from support all through the week, while I have been able to get started by copying the 32bit DLL over from the application - I do need to 64bit version.

Thanks!