No you did not make that clear and it does not make any sense, what is there to sort out with a misaligned LED and a noisy fan other than to just fix it? You are making things far too complicated. This is what I would like from you: 1) Fix software points 3-5 ASAP. 2) Send me a brand new unit with t...

Once again sorry for not getting back to you sooner, I'm still busy with a project and we've also had the Easter holiday. Anyway I opened your package today and now I'm even more disappointed. First of all you sent me a used replacement unit with fingerprints and scratches (my brand new but faulty u...

Sorry for not getting back to you sooner, I'm busy with a project. 2) "Do emit some noise" you say, that's no good, what can be done to make it almost noiseless? What kind of fan are you using, can you assure me that it is of really good quality? 3) Yes, I found that out by myself but that's not eas...

I am sorry to say this but I just purchased a picoscope 5203 and I'm not happy with it. 1) Have a look at my picure, the LED indicator is not aligned with the hole, how can this even be possible on a €1600 device, doesn't anyone check the hardware before shipment? 2) The fan sounds awful, I've spe...