Search found 10 matches

by mojo
Mon Jun 02, 2014 7:51 am
Forum: PicoLog
Topic: Crash on start
Replies: 18
Views: 8730

Re: Crash on start

Hi. Thanks for looking at the crash dumps. I am using an ADC-20. I tried doing what you suggested and it worked the first time, as expected, but on re-launching the software again it crashed. It must be something about the configuration files as deleting them fixes the problem. Why would the default...
by mojo
Thu May 29, 2014 3:20 pm
Forum: PicoLog
Topic: Crash on start
Replies: 18
Views: 8730

Re: Crash on start

Hi. The Windows 7 install is up to date. On one test computer it was a fresh install on a machine that dual boots into XP, on the other it came with 7 from factory. The XP one works if booted into XP. I made two dumps, thanks aarne: https://mega.co.nz/#!cApSxCQI!OKyE4kMAl4jK715hYHlXfRyin4o8jhvgx1Xya...
by mojo
Thu May 29, 2014 7:54 am
Forum: PicoLog
Topic: Crash on start
Replies: 18
Views: 8730

Re: Crash on start

We now have another Windows 7 x64 machine here that was upgraded from Windows XP, and has exactly the same problem. It makes the PicoLog extremely annoying to use.

How can we get this resolved?
by mojo
Tue May 27, 2014 7:54 am
Forum: PicoLog
Topic: Crash on start
Replies: 18
Views: 8730

Re: Crash on start

There are only the ones in AppData.
by mojo
Thu May 22, 2014 8:28 am
Forum: PicoLog
Topic: Crash on start
Replies: 18
Views: 8730

Re: Crash on start

Here is a dump of the process: https://mega.co.nz/#!8Mg2nQxT!pF8jhzFmG ... FiYXutmb_U

Is there anything else I can do? I have VS2008/2010/2012 installed but couldn't seem to get any useful information with the debugger.
by mojo
Wed May 21, 2014 7:47 am
Forum: PicoLog
Topic: Crash on start
Replies: 18
Views: 8730

Re: Crash on start

This is all that was in the event log: Faulting application name: plw32.exe, version: 0.0.0.0, time stamp: 0x52a04054 Faulting module name: plw32.exe, version: 0.0.0.0, time stamp: 0x52a04054 Exception code: 0xc0000417 Fault offset: 0x00096d1d Faulting process id: 0x320 Faulting application start ti...
by mojo
Mon May 19, 2014 7:48 am
Forum: PicoLog
Topic: Crash on start
Replies: 18
Views: 8730

Re: Crash on start

I can't seem to generate one now. Is there any other way I can debug PicoLog, like some kind of command line switch or something?
by mojo
Tue May 13, 2014 2:17 pm
Forum: PicoLog
Topic: Crash on start
Replies: 18
Views: 8730

Re: Crash on start

Would a dump or stack trace help?
by mojo
Fri May 09, 2014 9:40 am
Forum: PicoLog
Topic: Crash on start
Replies: 18
Views: 8730

Re: Crash on start

Thanks. Deleting the config file fixes it, but only one time. Every single time I start PicoLog this happens, and I have to go back and delete the settings files. It seems that the default config is enough to crash it. If I try to save and then re-load an old config from somewhere else it crashes to...
by mojo
Tue May 06, 2014 7:59 am
Forum: PicoLog
Topic: Crash on start
Replies: 18
Views: 8730

Crash on start

Hi.

I was using the PicoLog software without issue until today. Now it crashes as soon as I open it. Doesn't make any difference if the hardware is connected or not. I tried uninstalling and upgrading to the latest version (5.23.0) but it still doesn't work.

I am running Windows 7 x64.