Also, I have just looked in View -> Events, and have the following: http://i16.photobucket.com/albums/b31/chrisdicko/EnviroEvent.jpg Could the Converter Failed be an issue? Although when I first removd the monitor/data logger from where I wanted to monitor and plugged it in, it definitely downloaded...

Hi, Apologise for the late reply, but I have been off work. I have tried as you suggested, and deleted the last few .rdg files (and tried deleting them all), but when I plug the Data Logger in via the serial cable, then open the software, nothing downloads like it did originally. Am I doing somethin...

Hi, Thanks for the help. I've ran that program, and the data isn't there. The only data I can see is when I first tested the unit. Here is the attached jpg: http://i16.photobucket.com/albums/b31/chrisdicko/NODATATEST.jpg I'm not sure what I am doing wrong, as the data downloaded from the logger, as ...

No, that is empty too.

Hi, Yes it is the same user from when it was installed, which has full access. We are using Windows XP, with all updates. Could I be doing something wrong? There may not be anything actually wrong, just operator error ;) The steps I used were: 1. Removed the Data Logger and Current Monitor from the ...

Hi, Yes we have multiple users on this computer, but I have access to install things etc. I originally purchased the Enviromon Software about 8 weeks ago, but have only now wanted to use it properly. Although when I first installed everything, I did conenct the current monitor up to the distribution...

Hi, This is the first time I have used the EnviroMon using the EL040 Current Monitoring kit. I have had the unit powered on, and clamped round three phases (one clamp on each) for approx 3 weeks, and today removed the kit, and plugged the EnviroMon Data Logger in to my PC with the supplied serial ca...