If you are referring to the external power supply then you should always use the one supplied with the unit. If you are wishing to power the device from an alternative source then please contact the Support Team directly at support@picotech.com

Read the ADC counts from the device, convert to voltages according the range you are using then multiply the result by 10 Please note that if for example you have a 2V signal coming into the device set on the 5V range with a x1 probe, then switch to x10 and apply the above procedure the signal you g...

Read the ADC counts from the device, convert to voltages according the range you are using then multiply the result by 10 Please note that if for example you have a 4V signal coming into the device set on the 5V range with a x1 probe, then switch to x10 and apply the above procedure the signal you g...

Rather than taking parts from the example does it run as it is?

Does the example code now run?

Are you feeding the signal from the generator back into a channel ?
If yes is the Channel DC or AC coupled ? AC coupling would cause the signal to initially show correctly then drift back so that there is no offset.

If you still have issues then a psdata file showing your setup would help.

I would suggest you pop over to our dedicated Automotive Forum where you will find plenty of other users willing to help you get the most from your 4425.

This may be a Catalina issue with the drivers in the old beta version of the PicoScope software for Mac. If you try the latest version of the logging software PicoLog 6, available on the download page and which has been tested on Catalina, this will help to confirm. Then contact support@picotech.com...

They will have been blocked due to extension names, either add .txt to the end or let me know what they are and I will add them to the list of acceptable extensions.

As you have a 6404C with lots of memory and you are only collecting a small number of samples per screen you could set the waveform buffers to the maximum of 10000 (Tools->Preferences->MaximumWaveforms) and then change the Deep Measure table to "All buffers" from "Current Buffer" and the table will ...

I have created a Math Channel of A+B and then applied Deep Measure to the math channel which gives the timings. Hopefully this will meet your needs

Having just looked at the signal again, with only one pulse the DeepMeasure algorithm can't work out the cycle to be able to make measurements. Can you post a psdata file for this capture, I can then try a couple of other options to see if I can get a time decode, otherwise the manual rulers approac...

You can do this manually using the time rulers, little white squares at bottom left of the trace window, or you can use Measurements->DeepMeasure and add a deep measure for Channel B where all timing will be related to the trigger on Channel A

When sampling at the high speed the software will be using block mode with a gap between each waveform capture.

The box at the top is not the sampling rate, it is the number of samples you would like to collect in the screen time you have chosen. You will get as close to this as is possible with the memory available on the device and available sampling rates the device can support. You fix the time, you reque...