Offset Null again

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hauck
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Joined: Wed Oct 04, 2006 7:09 am

Offset Null again

Post by hauck »

Dears,

referring to my post from Oct 4, I still do not have a satisfying answer
to my problem with Offset Null: nothing happens when I select the
menu entry. I have a 3206, running Win XP.

So if someone can elaborate on how exactly this is supposed to work
I would be grateful.

It's annoying as the offset is just multiplied in the 10x mode, so I see
about 70mV offset.

cheers Oliver

ziko
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Location: St Neots

Post by ziko »

Hi and thank you for your post.

Have you installed the PicoScope software in a language other then English? If so try installing it English and this should resolve your problem for the time being.

Let me know if this helps.

Kind regards

Ziko
Ziko

Technical Specialist

hauck
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Joined: Wed Oct 04, 2006 7:09 am

Offset Null void in non-English version of PicoScope

Post by hauck »

Hi Ziko,

at last I came back to my Scope. Ah, yes, it worx in English !

I would never have guessed that if there is a bug it is left out
in the English version. Therefore nobody replied when I asked
how it should work.

Even your colleague didn't give the right tip upon my first posting.

If you cannot fix it soon, I think you should make this bug public.
I couldn't read anything about it yet.

Thanx and have a nice day, Oliver

ziko
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Post by ziko »

Hi, it took us a little time to figure out that was the problem.

It will be fixed soon.

Kind regards
Ziko

Technical Specialist

ziko
Advanced User
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Posts: 1705
Joined: Fri Dec 01, 2006 10:03 am
Location: St Neots

Post by ziko »

Actually good news, if you download our latest software this will solve the problem.
Ziko

Technical Specialist

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