Post any questions about our serial port products
flintr
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Posts: 2 Joined: Thu Feb 08, 2007 11:21 am
Post
by flintr » Thu Feb 08, 2007 11:32 am
I have just obtained a Serial TC-08.
However, PicoLog does not seem to be able to connect to the device.
I keep getting the message:
TC08 driver V2.6
TC08 not found
Can you advise me as to how I can rectify this problem?
Regards
Richard Flint
Durham University
ziko
Advanced User
Posts: 1705 Joined: Fri Dec 01, 2006 10:03 am
Location: St Neots
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by ziko » Fri Feb 09, 2007 10:12 am
Hi and thank you for your post.
When you installed the software did you install it for the serial TC08?
Kind regards
Ziko
Technical Specialist
flintr
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Posts: 2 Joined: Thu Feb 08, 2007 11:21 am
Post
by flintr » Fri Feb 09, 2007 11:33 am
Hi
Yes, I did install the software for the Serial TC-08.
Regards
Richard Flint
Durham University
ziko
Advanced User
Posts: 1705 Joined: Fri Dec 01, 2006 10:03 am
Location: St Neots
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by ziko » Tue Feb 27, 2007 2:56 pm
Have you chosen the corresponding COM port? What OS are you using, what version of software are you using and what is the make of your computer?
Kind regards
Ziko
Technical Specialist
engngtw
User
Posts: 2 Joined: Sun Apr 29, 2007 11:53 pm
Post
by engngtw » Wed May 02, 2007 6:26 am
I have downloaded the latest software for the TC-08 serial temperature logger. Every time I try to do a log it gives me this message:
TC08 driver V2.6
TC08 not found
Please advise.
Tuck
ziko
Advanced User
Posts: 1705 Joined: Fri Dec 01, 2006 10:03 am
Location: St Neots
Post
by ziko » Wed May 02, 2007 8:45 am
Hi,
Could you locate at the following location:
c:\Program Files\Pico Technology\Pico Full
and see if you have the following file, tc0832.dll
If you do have this file could you right click on it and choose properties and see what the date is for that file is.
Kind regards
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Ziko
Technical Specialist
engngtw
User
Posts: 2 Joined: Sun Apr 29, 2007 11:53 pm
Post
by engngtw » Wed May 02, 2007 11:55 am
Found tc0832.dll
It was created and modified on 3 Jan 2006.
Tuck
ziko
Advanced User
Posts: 1705 Joined: Fri Dec 01, 2006 10:03 am
Location: St Neots
Post
by ziko » Thu May 03, 2007 8:52 am
Hi there is a number of possibilities:
1) Device is faulty
2) The wrong COM port is selected.
3) Bad cable.
If you could try the following:
1) Try it on a different PC to see if it is working.
2) Try a different COM port
3) Try a different cable.
4) Are you using a serial to USB converter, if so please ensure that the com port number is below number 9.
Kind regards
Ziko
Technical Specialist