UI sometimes does not respond to the clicks

Discussion forum for the new Picoscope Mac software
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lutam
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Joined: Fri Aug 26, 2016 10:54 pm

UI sometimes does not respond to the clicks

Post by lutam » Fri Aug 26, 2016 11:06 pm

Hi,

I am a new user of PicoScope for Mac. I installed the latest version: 6.11.13.2 .

The interface works fine most of the time. But sometimes, I am unable to click any buttons. When it happens, the interface is not enterely frozen, it still displays live data.

I don't know if it is related, but I cannot always use cmd-tab to switch from one application and bring the picoScope window to the top. When cmd-tab is not working, I then click on the application icon to bring the window to the top. It is at that moment that all the buttons are not responding. When cmd-tab do bring the window to the top, all the buttons are responding.

Thanks

Hitesh
Site Admin
Site Admin
Posts: 2845
Joined: Tue May 31, 2011 3:43 pm
Location: St. Neots, Cambridgeshire

Re: UI sometimes does not respond to the clicks

Post by Hitesh » Tue Sep 06, 2016 8:35 am

Hi lutam,

Thank you for reporting this issue. I have been able to reproduce the issue here and have reported it to the Development Team.

An update will be provided when we have more information.

Regards,
Hitesh

Technical Support Engineer

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