Picolog software doesn't recognize Picolog device

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efrat
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Posts: 1
Joined: Thu Dec 10, 2015 12:56 pm

Picolog software doesn't recognize Picolog device

Post by efrat »

Hi
We have Picolog v5.24.8.
When we restart the software it doesn't recognize the Picolog device (via USB).
Thanks for your advice

Hitesh

Re: Picolog software doesn't recognize Picolog device

Post by Hitesh »

Hi efrat,

Which operating system are you using?

I see from your e-mail support ticket that you are using a TC-08 - is it in a blue case or black and silver case?

Are you using a blue USB cable with the device and is it a desktop or laptop PC?

Regards,

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