An extra window appears while connecting to PicoScope

Post any questions you may have about our current range of oscilloscopes
Post Reply
user6567
Newbie
Posts: 0
Joined: Mon Mar 16, 2015 5:58 pm

An extra window appears while connecting to PicoScope

Post by user6567 » Mon Mar 16, 2015 6:12 pm

Hello,

I'm writing a user interface for PicoScope 5203 in C++ with the Qt (5.3.2) library.

When I ran the test program provided with the library it worked fine. However, when I made a simple GUI, executing the ps5000OpenUnit(&(unit.handle)); function causes a small window to apprear for about 5 seconds. Then it disappears and the program works well. It happens every time I call this function in my program.

The window is in the middle of the screen and it's empty.

I'm sure this is the reason - I commented out the call to the function and there was no extra window.

This isn't a huge problem, but I'd like to know if I can get rid of it.

Hitesh
Site Admin
Site Admin
Posts: 2845
Joined: Tue May 31, 2011 3:43 pm
Location: St. Neots, Cambridgeshire

Re: An extra window appears while connecting to PicoScope

Post by Hitesh » Thu Mar 19, 2015 1:12 pm

Hi user6567,

This sounds like the PicoScope splash screen which appears when the ps5000OpenUnit function is called.

It's possible the Qt library is not rendering it correctly.

Regards,
Hitesh

Technical Support Engineer

user6567
Newbie
Posts: 0
Joined: Mon Mar 16, 2015 5:58 pm

Re: An extra window appears while connecting to PicoScope

Post by user6567 » Mon Mar 23, 2015 6:07 pm

Thank you for the answer.

I'd also like to know if it is possible to avoid displaying the window. Is there anything I can do?

Hitesh
Site Admin
Site Admin
Posts: 2845
Joined: Tue May 31, 2011 3:43 pm
Location: St. Neots, Cambridgeshire

Re: An extra window appears while connecting to PicoScope

Post by Hitesh » Tue Mar 24, 2015 11:37 am

Hi,

Could you please e-mail support@picotech.com in order to discuss this further as we will need some information about your application.

Thanks,
Hitesh

Technical Support Engineer

Post Reply