PicoLog for win 8.1

Forum for discussing PicoScope version 6 (non-automotive version)
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theaast
Newbie
Posts: 0
Joined: Thu May 22, 2014 7:41 am

PicoLog for win 8.1

Post by theaast »

I cannot get my PicoLog install file to complete the installation

I'm running af 64bit win 8.1

I keep getting this message when i try to install the program:

There is a problem with this Windows a Insataller package.
A DLL required for this install to complete could not be run.
Contact your support personnel or package vendor.
Action ForceMajorUpgrade, entry: FrobMajorUpgrade,
library: C:\User\Ast\AppData\Local\Temp\MSI516E.tmp

(Ast, being the name of my user, this user is admin and have all rights)

I am useing a picoscope type: 2204

I try'd to install the program on a win 8, and this work just fine.

I hope someone can help me.
/BG
Christian P.
Denmark

Martyn
Site Admin
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Joined: Fri Jun 10, 2011 8:15 am
Location: St. Neots

Re: PicoLog for win 8.1

Post by Martyn »

I have seen a couple of oddities of late with the 32 bit msi installer. Are you able to try forcing the use of the 64bit one from an administrator command prompt

Code: Select all

C:\windows\syswow64\msiexec.exe /i {YourPCPathTo}\PicoLog.msi
Martyn
Technical Support Manager

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