TC-08

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nevica
Newbie
Posts: 0
Joined: Mon Jul 22, 2013 11:02 am

TC-08

Post by nevica »

Hello,

I cannot get the TC-08 software to work with the TC-08 device.

THe device driver installed correctly and when I plug in the TC-08 via USB this is recognised in the device driver of the the OS.

When I run the logging software and get to the pane "converter details" I select TC-08 from the drop down menu but it does not connect at this stage. No device is recognised.

Any idea what I an doing wrong?

THanks,

Nevica

Martyn
Site Admin
Site Admin
Posts: 4491
Joined: Fri Jun 10, 2011 8:15 am
Location: St. Neots

Re: TC-08

Post by Martyn »

When you installed Picolog did you install for all devices ?

Are you using the correct TC08 device from the menu?

Remember that if you are using a serial TC08 connected via a serial to USB converter you will still need to select serial TC08
Martyn
Technical Support Manager

nevica
Newbie
Posts: 0
Joined: Mon Jul 22, 2013 11:02 am

Re: TC-08

Post by nevica »

Hello,

I am actually using Omega aps to get the temp.

It has worked previously on a 64 bit system (Win 7). The same laptop as I am trying now.

I reinstalled the OS and now I cannot get it to work either with Labview software or with the Omega Ap for reading temps.

We have had the TC-08 for 18 to 24 months approx.

Nevica

Martyn
Site Admin
Site Admin
Posts: 4491
Joined: Fri Jun 10, 2011 8:15 am
Location: St. Neots

Re: TC-08

Post by Martyn »

I believe that a colleague has helped solve this on our ticket system by reinstalling the Picolog software.
Martyn
Technical Support Manager

nevica
Newbie
Posts: 0
Joined: Mon Jul 22, 2013 11:02 am

Re: TC-08

Post by nevica »

Yes, its fixed thanks

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