Error Saving in Spectrum Mode

Tom M · Post by **Tom M** » Mon Jun 10, 2013 12:38 pm

I have just upgraded my PicoScope version from 5 to 6 and have been using the Spectrum mode in version 5. When trying to save a file in version 6 (either .csv or .psdata) the software crashed to the send report screen (Spectrum range 9.999kHz, Auto Trigger). When I check in the default waveform folder the file has been created but there is no data in the file. I have tried this with both a real input through a PicoScope 2206 and with in the demo mode and get the same problem and with a number of different spectrum ranges.
The only time I have managed to get the file to save is when using the 2kHz range but this does not meet my testing requirements.

Hitesh · Post by **Hitesh** » Tue Jun 11, 2013 10:33 am

Hi Tom,

This is a bug in the software.

With PicoScope 6.7.27, I can save to a psdata file fine but the save as txt and csv file causes a crash.

I have sent through the automated reports but will submit a bug report on our system.

Regards,

Tom M · Post by **Tom M** » Tue Jun 11, 2013 10:39 am

Hi Hitesh,

Thanks for the update. Is there another way to get the data out in a format that can be processed through excel as I need this for the data analysis of the measurements?

Regards,
Tom

Hitesh · Post by **Hitesh** » Tue Jun 11, 2013 1:28 pm

Hi Tom,

As a workaround, you can download and install PicoScope 6.6.57 from http://www.picotech.com/software.html

In step 1, select your device, and in step 2, select the 'PicoScope 6.6.57' option under 'Other versions'.

I'm not sure on timescales on when the bug fix when made will be incorporated into a future version.

Regards,

Test & Measurement Forum

Error Saving in Spectrum Mode

Error Saving in Spectrum Mode

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Re: Error Saving in Spectrum Mode

Re: Error Saving in Spectrum Mode