Picoscope 6 crash

Forum for discussing PicoScope version 6 (non-automotive version)
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gogowatch
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Joined: Mon Oct 22, 2012 1:55 am

Picoscope 6 crash

Post by gogowatch »

I repeatedly encountered crash of Picoscope 6 when I run simple macro.

Attached is the crash report I saved.

Thanks and regards,
WK
Attachments
Report_2012_10_22.zip
(6.03 KiB) Downloaded 358 times

Martyn
Site Admin
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Joined: Fri Jun 10, 2011 8:15 am
Location: St. Neots

Re: Picoscope 6 crash

Post by Martyn »

Version 6.6.42 was a release candidate version of the software that did not make a full release due to a few issues reported back to us. These were fixed in the 6.6.46 release candidate which has now been upgraded to a full release.

Can you try this version and let us know if the issue still exists. Go to http://www.picotech.com/software.html and select 4226 at Step1 and the software at Step2
Martyn
Technical Support Manager

gogowatch
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Joined: Mon Oct 22, 2012 1:55 am

Re: Picoscope 6 crash

Post by gogowatch »

Hello Martyn,

Version 6.6.46.1 crashed in a similar way. Please see attached crash report.

Thanks,
WK
Attachments
Report_2012_10_26.zip
(6.01 KiB) Downloaded 332 times

Martyn
Site Admin
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Posts: 4491
Joined: Fri Jun 10, 2011 8:15 am
Location: St. Neots

Re: Picoscope 6 crash

Post by Martyn »

Can you save a macro file that fails and post it here and I will give it a go on a few versions.
Martyn
Technical Support Manager

gogowatch
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Joined: Mon Oct 22, 2012 1:55 am

Re: Picoscope 6 crash

Post by gogowatch »

Hello Martyn,

Attached please find a zip file containing the screen dump, crash report and the macro file for you analysis.

Thanks and regards,
WK
Attachments
20121101.zip
(128.32 KiB) Downloaded 332 times

Martyn
Site Admin
Site Admin
Posts: 4491
Joined: Fri Jun 10, 2011 8:15 am
Location: St. Neots

Re: Picoscope 6 crash

Post by Martyn »

The team have found an issue with trying to save a file when there is no data on the display, and this will be included in a future release. Your macro creates this issue so we believe it is the reason for your crash.
Martyn
Technical Support Manager

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