Pico Logger Update

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peplow
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Pico Logger Update

Post by peplow »

Hi all,

Just a quick question.

I just upgraded my Pico Logger Software from r5_20_3 to r5_21_3 then to r5_21_5 which seems to have worked fine, apart from one very small issue.

When I go to 'Help' and 'About', the revision/version is no longer displayed?

I show the revision/version with update r5_21_3 but not the final update.

Anybody know why, how to resolve?

Cheers in advance.

Mitch

ziko
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Re: Pico Logger Update

Post by ziko »

Hi this is usually when you install the software but do not select any specific product.

Try re-installing the software and selecting a specific product from the list.

Kind regards
Ziko

Technical Specialist

peplow
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Re: Pico Logger Update

Post by peplow »

Hi there Ziko.

When I try installing r5_21_5 it never asks me what product to install, it simply does an update without asking me to do anything and takes about 20 seconds to do the update.

r5_21_3 asks me what device and takes around 2 minutes?

Any more ideas?

Cheers

Mitch

ziko
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Re: Pico Logger Update

Post by ziko »

If you choose modify it should give you the option to choose your device. If not then remove the sofware and install it again. Let me know how you get on.

Kind regards
Ziko

Technical Specialist

peplow
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Re: Pico Logger Update

Post by peplow »

Good morning Ziko.

All fixed.

r5_21_5 would not let me modify the connected device so I followed our advice and completely reinstalled the program.

All up and running again, now with the software revision

Many thanks for your help.

Regards

Mitch

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