TC-08 power problems

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alejandroc
Newbie
Posts: 0
Joined: Mon Apr 19, 2010 6:37 pm

TC-08 power problems

Post by alejandroc »

Hi I install the software on a laptop and try to connect de TC-08 but it seems no power from USB port. When I go to control panel to check hardware status there is no driver for TC-08 what can I do, I try with 2 diferents Laptops and download lasted software.

Regards...
Alejandro

ziko
Advanced User
Advanced User
Posts: 1705
Joined: Fri Dec 01, 2006 10:03 am
Location: St Neots

Re: TC-08 power problems

Post by ziko »

HI,

Thank you for your enquiry, these types of questions are best answered on the support@picotech.com, if this has not been answered already then please email support.

It looks to me like a cable issue, have you tried a different USB cable. Have you tried another one?

Also another thing is what device you installed, as there are 2 products, the serial TC-08 and the USB TC08. Which one did you install it for?

Kind regards
Ziko

Technical Specialist

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