windows 7 instal

Post any questions you may have about our current range of oscilloscopes
Post Reply
mfredm

windows 7 instal

Post by mfredm »

Hello all,

I am trying to install picoscope 6 for a picoscope 3204 usb scope. this install is on a new hp dv7t running windows 7 64 bit. Software installs fine, and when i plug in the scope, windows says new hardware found, picoscope 3000 ready to use. when i launch the app., i get an error message says " the app must exit because an unexpected error has occurred." on the bottom it says, "you do not have any startup settings."

App crashes out. works fine on my old dell xp box.

any suggestions, i really want this work on the new box.

Thanks

wooten57

Re: windows 7 instal

Post by wooten57 »

Having the same error with W7 32 bit running on a Sony Vaio...Application Error.

ziko
Advanced User
Advanced User
Posts: 1705
Joined: Fri Dec 01, 2006 10:03 am
Location: St Neots

Re: windows 7 instal

Post by ziko »

Hi we tried this on our Windows 7 machine with no problems, could you email support@picotech.com and send any error reports that you receive.

Kind regards
Ziko

Technical Specialist

Post Reply