PICO5444D - device not detected

amitash · Post by **amitash** » Fri Jul 20, 2018 8:52 pm

Hi,

I recently purchased the PICO5444D.
My OS is Ubuntu 16.04 LTS
After installing the picoscope SW (using the instructions at https://www.picotech.com/downloads/linux) I connected the device to the computer, exec picoscope, and got the message:

No suitable device found.

I ran the script:
/opt/picoscope/share/doc/libps5000a/usbtest

and got :

Pico USB device found: /dev/bus/usb/001/006

- It belongs to root (which is not you) who has permissions rw-
- The members of group pico (which you are in) have permissions rw-
- Everyone else has permissions r--
- You can write to this device and so will be able to use it.

What can be wrong?

Thanks in advanced

Post by **Martyn** » Fri Jul 20, 2018 9:09 pm

The PICO5444D is not currently supported under Linux, an update will be available soon.

amitash · Post by **amitash** » Fri Jul 20, 2018 9:13 pm

Thanks for the fast reply.
Can you tell how soon?

Post by **Martyn** » Fri Jul 20, 2018 9:24 pm

I don't currently have a timescale for this so keep checking, or email support@picotech.com to be notified when this is available.

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