EnviroMon

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Guest

EnviroMon

Post by Guest »

Hi,

I am trying to program my system but every time it gets to update time it says failed... Can you please help.

Aaron

ziko
Advanced User
Advanced User
Posts: 1705
Joined: Fri Dec 01, 2006 10:03 am
Location: St Neots

Post by ziko »

Hi Aaron,

You will have to be a bit more specific than that.

1) What is the exact message and what button did you press?
2) Are you using a USB to serial converter or a standard serial connection?
3) If so is the correct COM port chosen
4) Is there power to the logger?
5) Has the unit ever worked before?

Kind regards
Ziko

Technical Specialist

Guest

Environ Mon

Post by Guest »

Hi Zico,

First time using the starter pack. I'm using your serial to USB convertor.When I'm at the programming stage ie very begining I press the program button and it starts to go through its process of programming logger and convertor. When it reaches "updating Time " it says cancelled after 10 secs and the programming process stops.
I have chosen com port two and "log loaded" the system entering in com 2 also. The system seems to be communicating as all of the ifo is displayed when I open EnviroMon.

ziko
Advanced User
Advanced User
Posts: 1705
Joined: Fri Dec 01, 2006 10:03 am
Location: St Neots

Post by ziko »

Hi what version of the software are you using?
Ziko

Technical Specialist

Guest

EnvironMon

Post by Guest »

Environ Mon r5 20 0

Guest

Environ Mon

Post by Guest »

Sorry its actually r5.16.2 from software and Referance CD ROM R34
Not as previously stated

ziko
Advanced User
Advanced User
Posts: 1705
Joined: Fri Dec 01, 2006 10:03 am
Location: St Neots

Post by ziko »

Hi sorry for the delayed response.

When you did the logload did you go through both stages of the programming?

For further instructions on logload please follow the link below:

http://www.picotech.com/support/viewtopic.php?t=4038

(eventhough it mentions 5.20.1 the same instructions apply for any release)

Make sure that the programming has finished successfully.

Kind regards
Ziko

Technical Specialist

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