Picoscope 2206B, no device driver found with win10

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alex_h
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Joined: Mon Dec 18, 2017 4:04 pm

Picoscope 2206B, no device driver found with win10

Post by alex_h » Mon Dec 18, 2017 4:23 pm

Hi.

I have problems running the picoscope model 2206B with windows 10, 64bit, creators update 1703, Trendmicro virus protection. The scope appears as an unknown device in the windows hardware manager. I have tried PicoScope6_r6_12_9 and PicoScope6Beta_r6_13_2, installed the software, tried again, restart etc.

With Ubuntu 16.04 LTS the scope is detected an runs with Beta 6.12.9.35, so the device itself is ok.

Hitesh
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Re: Picoscope 2206B, no device driver found with win10

Post by Hitesh » Tue Dec 19, 2017 9:18 am

Hi alex_h,

Could you please e-mail support@picotech.com so that we can advise on one or two steps to try?

This might be an issue that we are aware of following recent Windows updates.

Regards,
Hitesh

Technical Support Engineer

trl
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Joined: Sun Jan 07, 2018 9:59 am

Re: Picoscope 2206B, no device driver found with win10

Post by trl » Sun Jan 07, 2018 10:04 am

Hello,

I got into exactly the same trouble with my 2204A on freshly new installed Windows 10 on a Thinkpad X230 laptop. Doesn't matters how many times I've deleted the "unknown device" from Device Manager and installed the scope on a different USB root (also restarting the laptop didn't helped).

I was able to get it resolved by manually running the DPInst.exe located under C:\Program Files (x86)\Pico Technology\PicoScope 6 Beta\system\ folder. Administrative permissions are required, of course. Device was immediately recognized and installed properly, no additional restart required.

Good luck!

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