I have an ADC212-50 with vers. nr. 5.16.2 - 32bit, ADC driver V4.50 on Windows ME.
When I open the frame X-Y it doen't work. I have always on upper left corner of the grid the red triangle for over voltage.
Can you help me?
Hi,
If you are getting a continuous reading of over-voltage when no input is connected, it sounds very much like a hardware fault. When did it go wrong? Was it working before an upgrade? What did you last measure?
PeterF.
I put the new release of software but the problem still exists. I have now Windows XP.
Is possible to check the stuff on your laboratory?
Or I can test it to have better informations?
the unit works good as scope.
I apply sino signals at the input on both channels.
About the Pico software I will check soon.
On ME it worked fine (the times I use it as X-Y), then I found this problem after installation of XP but I am not so sure.
Regarding timebase do you have some suggestions?
I have to presume that you are running the latest software version R5.17.1 as you did not confirm which version you have. Further, I need to presume that the software has correctly installed and that the setup process has been followed.
Based upon the above assumptions and our own testing, the indication tends toward a problem with the unit.
If you wish to have the unit checked/repaired, then please send an email to support@picotech.com.
As a postscript, we have today released R5.18.0 of PicoScope which does allow the ADC-200, 212 & 216 to run X/Y correctly. The previous R5.17.1 only worked for our USB scopes.
PeterF.