Contact Pico Technical Support

How can we help you?

Please read the instructions below and then complete your details. Our dedicated support team will respond to your enquiry as soon as possible (usually within 48 hrs).

Support Request Form

To help us resolve the problem you are having; try to answer the following questions in your problem report:

  • How often does the problem occur?
  • Does it always occur after a particular action (eg saving)? ... if so which action?
  • If there are any error messages, exactly what do they say?
  • If there is a problem with the signal: what signal were you expecting? ... and what signal are you receiving?
  • Have you tried recreating the problem on another computer / operating system?

(The more information you provide, the quicker we can provide you with a solution)


Please complete the following details:


Product: If other, please specify: 
Software: If other, please specify: 
Operating System:

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Pre-Sales Product Advice Form

Use this form if you want advice on which product to purchase or have a technical question about a product.

Please briefly describe your application (for example “looking at ignition waveforms on a car”) and then give as much detail as possible. For example, if you would like to measure pressure then include details such as:

  • Type of pressure (barometric, force, flow)
  • The range
  • Whether you have a sensor already — if so what is the output?

Also include general datalogging information such as:

  • Number of channels required
  • Sample rate required
  • How long you wish to record for
 Tick this box if you would also like to subscribe to our free monthly newsletter. This is sent by e-mail and gives news of new products, software upgrades, special offers, hints and advice. Each newsletter gives instructions on how to leave the mailing list and your e-mail details will not be passed on to any other company. privacy policy