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jom
Super User
Joined: 08 Apr 2007
Posts: 32
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 Posted: Thu May 08, 2008 12:05 am Post subject: Scope probe problem.. |
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One of my probes that came with my 5203 scope seems to have a noise problem. The time base has a funny noise and the spectrum of it is awful. Using my other probe on the same line shows a low level noise. If I move the cable on the bad probe it seems to raise and lower the noise. Where can I sent this to get it fixed???
Thanks
jom |
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picojohn
Site Admin
Joined: 11 Jun 2007
Posts: 391
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| Posted: Thu May 08, 2008 3:21 pm Post subject: |
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Hello Jom,
Please send an email to support@picotech.com with the following details:
Contact name
Full Address
Telephone Number
Email Address
Serial number of the PS5203
A brief problem description.
You will be issued with an returns number and address to ship the probe to.
Regards
John |
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jom
Super User
Joined: 08 Apr 2007
Posts: 32
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| Posted: Mon May 19, 2008 9:28 pm Post subject: |
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I wanted to thank Pico (in public) for sending me out a new probe. Thanks for all of the support!
jom |
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picojohn
Site Admin
Joined: 11 Jun 2007
Posts: 391
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| Posted: Tue May 20, 2008 8:13 am Post subject: |
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Jom,
Thank you and you are very welcome!
Regards
John |
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