TC08 error message?

 
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PostPosted: Tue Mar 11, 2008 10:05 am    Post subject: TC08 error message? Reply with quote
When I load PicoLog Recorder the message "Driver 'usbtc08.dll' not found" shows and my TC08 does not register any readings at all. Can anybody help me with this?

MSH
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picojohn
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Joined: 11 Jun 2007
Posts: 371

PostPosted: Tue Mar 11, 2008 2:36 pm    Post subject: Reply with quote
Hello MSH,

It is possible that the PicoLog software application and/or driver has not installed correctly. Therefore, please uninstall PicoLog using the Pico uninstall programme and delete the 'Pico Technology' folder in the 'program Files' folder on your hard drive.

Please install the latest version of PicoLog R5.19.0 (http://www.picotech.com/download.html) and ensure that your operating system correctly installs the driver from the 'new hardware found' wizard.

You may check that the driver has been installed from within 'device manager'.

Regards
John
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