X-Y scope and hanging application

 
Post new topic   Reply to topic    Pico Technology Forum Index -> PicoScope
Author Message
Guest
PostPosted: Wed Nov 14, 2007 10:24 pm    Post subject: X-Y scope and hanging application Reply with quote
Two concerns running a 3424 Picoscope Ver.5.16.2 on Windows XP 2002 SP2:

1-we operate in XY mode for hours to days, and the app stops roughly once per 2 to 3 days. The application event log notes psw32.exe hangs. Nothing else plugged into USB;
Any idea of what might cause it to stop?
Shows Red "stop" and "running" in lower status bar. The red LED on scope box goes off. The displays get lost on some view screens - lost XY blob etc. won't restart by clicking GO, no other response so need to kill with task manager - often won't go away with that.

2-Some interaction with XY view screen and Scope screens with regards to time base changes, lose the XY while still getting scope traces. This is for long, 1sec/div or longer timing. Are they dependant on each other and which has precedence if so?

Thanks much, I like the way the 3424 works so far.
Back to top
picojohn
Site Admin
Site Admin


Joined: 11 Jun 2007
Posts: 391

PostPosted: Thu Nov 15, 2007 3:29 pm    Post subject: Reply with quote
Hello Guest,

Could you try the latest software release R5.18.0 to see if that solves the problem. It may also be wise to uninstall R5.16.2 first.

Regards
John
Back to top
tim may
Newbie


Joined: 11 Dec 2007
Posts: 1

PostPosted: Tue Dec 11, 2007 9:48 pm    Post subject: X-Y scope and hanging application Reply with quote
picojohn wrote:
Hello Guest,

Could you try the latest software release R5.18.0 to see if that solves the problem. It may also be wise to uninstall R5.16.2 first.
...


Thanks for the suggestion: I tried R5.18.0 after uninstall of previous; working so far 4 days straight. I had also tried the R6.0.12 and found it didn't have XY display, at least I couldn't find it; so uninstalled it.

I want to have the 4 channels show in two XY displays, 1 vs 2 (A vs B) and 3 vs 4 (C vs D).

It appears that using 2 XY displays can only show two of the 4 channels, and not all 4 - is that correct? Is there a way to get two XY setups?
I thought I was getting it by seting up 1 vs 2 in a XY view, then setting up 2nd XY view with 3 vs 4 and leaving that one "active" but the values on the scales didn't jibe with independent meter readings.

Thanks for your help,
tim
Back to top
picojohn
Site Admin
Site Admin


Joined: 11 Jun 2007
Posts: 391

PostPosted: Fri Dec 14, 2007 9:16 am    Post subject: Reply with quote
Hello Tim,

It should be possible to view two pairs by using different views, and as you have found, that is not the case.

This will be reported as a bug.

Regards
John
Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pico Technology Forum Index -> PicoScope
All times are GMT
Page 1 of 1

 


Pico Technology topic RSS feed 
Powered by phpBB © 2001, 2005 phpBB Group