Opening a saved pattern with 6.0.8.2 and using a trigger

 
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rvicelli
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Joined: 04 Mar 2007
Posts: 5
Location: Cicero, IL USA

PostPosted: Thu Jul 19, 2007 8:21 pm    Post subject: Opening a saved pattern with 6.0.8.2 and using a trigger Reply with quote

After saving a pattern using a trigger of "repeat" and then opening that pattern, you only get partial image. Meaning the trigger gets moved to the center of the screen and any traces to the right of trigger are no longer visable. I have tried using other tigger channels - same result.
Thanks
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ziko
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Joined: 01 Dec 2006
Posts: 596
Location: St Neots

PostPosted: Fri Jul 20, 2007 10:01 am    Post subject: Reply with quote

Hi and thank you for your post.

In order to help you more effectively I will require the following information:

1) What product are you using (the hardware)
2) What version of the software are you using?
3) What operating system are you using?
4) Could you send the wave form you saved so I can try and recreate your settings.

Kind regards
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Autonerdz
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Joined: 20 Nov 2002
Posts: 206
Location: Washington State USA

PostPosted: Fri Jul 20, 2007 3:10 pm    Post subject: saved files Reply with quote

Hi Rob,

I am aware of this issue with the 6.0.8.2 version. It will be corrected in a later release. Send the saved file to Ziko anyway along with additional information so they can get a better handle on this issue. I think this has been solved for the next build though.
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rvicelli
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Joined: 04 Mar 2007
Posts: 5
Location: Cicero, IL USA

PostPosted: Fri Jul 20, 2007 3:29 pm    Post subject: Reply with quote

Thanks for the response Tom and Zeko. I figured they already knew. Zeko the software is 6.0.8.2 and scope is 3423 and it is on a XP service pack 2 machine. The attached file is a .jpg because you cannot upload .psddata files.

Looking forward to upcoming releases

Thanks
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ziko
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Joined: 01 Dec 2006
Posts: 596
Location: St Neots

PostPosted: Fri Jul 27, 2007 1:10 pm    Post subject: Reply with quote

Hi could you send me the file with an example? I think it has been resolved but I would like to make sure.

Kind regards
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davidj
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Joined: 11 Oct 2006
Posts: 67
Location: St. Neots, Cambs, UK

PostPosted: Fri Jul 27, 2007 1:32 pm    Post subject: Reply with quote

This has been resolved. The fix will be seen in the early August release.
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rvicelli
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Joined: 04 Mar 2007
Posts: 5
Location: Cicero, IL USA

PostPosted: Fri Aug 10, 2007 4:05 pm    Post subject: After downloaded from link in newsletter Reply with quote

Hi, After downloading and reinstalling I see the same version 6.08.2. I followed the link from the newletter. This is the same version as previously released, right??

ALso the saved pattern will display correctly if you use the "Pretrigger" Box to adjust the trigger and not drag and drop the yellow trigger marker.

Hope this helps,
Rob
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davidj
Site Admin
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Joined: 11 Oct 2006
Posts: 67
Location: St. Neots, Cambs, UK

PostPosted: Mon Aug 13, 2007 8:15 am    Post subject: Reply with quote

Hi Rob

There will be a release on R6.0.11 in the next few days with the bug fixes mentioned.
Sorry it's a week later than anticipated.
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