Picolog doesn't find 3224 USB Scope

 
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enirwin
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Joined: 20 Jan 2006
Posts: 6
Location: USA
PostPosted: Wed May 17, 2006 5:42 pm    Post subject: Picolog doesn't find 3224 USB Scope Reply with quote
I have a 3224 scope and the PicoScope software is working fine. I'm trying to use the PicoLog recorder and I can't get it to recognize the scope.

In the converter details window PicoScope 3000 series is selected. The port option is greyed out but there are no devices in the USB devices area. If I hit the refresh button nothing happens. If I hit status it tells me that no unit has been selected.

I've got release 5.13.9 of the PicoLog software. It's installed on a laptop running Windows XP pro.

Please help.

Thanks
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Sarah
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PostPosted: Mon May 22, 2006 12:58 pm    Post subject: Reply with quote
Hi

Thank you for your post.

Are you using Picolog as the same time as Picoscope? The two pieces of software cannot access the same unit at the same time so if Picoscope is already running the unit will not be available to select again.

The other thing to check is whether the unit is displayed in the device manager. If it is then keep it open while you try to set up Picolog and see if it disappears.

Let me know how you get on with this.

Best Regards
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enirwin
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Joined: 20 Jan 2006
Posts: 6
Location: USA
PostPosted: Mon May 22, 2006 3:03 pm    Post subject: Reply with quote
Thank you Sarah. I did have PicoScope open. It showed up right away once I ran PicoLog without PicoScope running.
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