EL 001 Converter Failure

 
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chrisduncan
Guest
PostPosted: Tue Oct 19, 2004 9:53 am    Post subject: EL 001 Converter Failure Reply with quote
Hi Picotech,

We have a faulty EL001 Three Channel Converter - we are pretty sure that the converter itself is at fault as another EL001 is working fine when substituted into the system.

I was just wondering if you take these back for repair. We are using our spare converter at the moment, and would like to fix / replace the faulty one so that we always have a spare on hand,

Thanks for your help,

Christine
HE Clissmann
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markspencer
Site Admin
Site Admin


Joined: 07 May 2003
Posts: 610

PostPosted: Fri Oct 22, 2004 9:27 am    Post subject: Reply with quote
Hi,

I am sorry to hear that you are experiencing this problem. We do have a repair service. If you can supply us with you contact details and some details of the problem being produced by the EL001 I will issue you a returns number.
Please send the details to:

tech@picotech.com

Best regards,
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