Test and Measurement Forum

I am having a problem with my ADC 212, It works fine on my desktop Pc through the parallel port but on my loptop through a pico usb adaptor I get the error message "ADC-212 not connected".

The led on the ADC 212 goes out when the program is started if USB-PP1 is selected but stays lit if any other option is sellected.

when I sellect the help / about menu it shows R 5.14.6 for the sw version
& ADC 200 Driver v4.02 Error 13 (H0 S0) or (S13 H61) or (H255 S255)

Any advice would be appreciated.

Tony

Hi Tony

Thank you for your post.

There are a couple of things to check:

Is the adaptor recognised in the device manager? Is it installed correctly?
How old is your unit? What type of ADC-212 is it? (ie, is it a /3, /50 or /100?)

Let me know how you get on with this.

Best Regards

Hi Sarah

My picoscope is an ADC-212/100, serial no *BAL83/071*

The USB adaptor appears in the device manager list as pico parallel port in the USB section and it says it is working correctly.

The driver is installed in C:\WINDOWS\System32\Drivers\picopp.sys

With the scope pluged in and powered, when I start the picoscope sw the pc makes the "ding dong" dissconnect sound and about 3 seconds latter makes the "dong ding" connect sound and the LED goes out on the scope.

Tony

Hello Tony,

You will need to send your scope and adapter to us for modification.

Please contact me at support@picotech.com

Best regards,
michael