Problem with data collect

 
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arielmedina61
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Joined: 23 Sep 2005
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Location: Buenos Aires-Argentina

PostPosted: Wed Jul 05, 2006 4:29 pm    Post subject: Problem with data collect Reply with quote

Hi,
I want that the information (measurements) in the spreadsheet (.xls - Excel) to be updated automatically each time PicoScope collects new data, so I select Copy measurements and then Paste Link or Paste Special rather than Paste as this creates a DDE link between the applications.

But now this function does not work successfully.

I add an attachment to see this mistake.
Please note that ChA (blue) is registered succesfully, but not ChB(red).

Could you advise how can I do?

Thanks



Problem-01.xls
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This file contains data and a figure.

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 Filename:  Problem-01.xls
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Michael
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Joined: 07 Jul 2005
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Location: St Neots, Cambridgeshire

PostPosted: Thu Jul 06, 2006 8:55 am    Post subject: Reply with quote

Hello,

Can you send us the PSD file for the setup test you are runnig?

This will help us to get o the source of the problem.

Best regards,
Michael
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arielmedina61
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Joined: 23 Sep 2005
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Location: Buenos Aires-Argentina

PostPosted: Thu Jul 06, 2006 12:58 pm    Post subject: Reply with quote

Hi , Michael,

I send you the psd file !

Thanks

Ariel


Hello,

Can you send us the PSD file for the setup test you are runnig?

This will help us to get o the source of the problem.

Best regards,
Michael[/quote]



2006_07_04_001.psd
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Michael
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Joined: 07 Jul 2005
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Location: St Neots, Cambridgeshire

PostPosted: Mon Jul 10, 2006 8:33 am    Post subject: Reply with quote

Hello Ariel,

I have used your PSD file to recreate your setup.

I have tested in Excel with success.

The Red trace(ChB) is located further down the spreadsheet, at the end of the Blue trace(ChA).

I hope this helps.

Best regards,
Michael
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arielmedina61
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Joined: 23 Sep 2005
Posts: 20
Location: Buenos Aires-Argentina

PostPosted: Mon Jul 10, 2006 12:14 pm    Post subject: Problem with data collect Reply with quote

Hi, Michael.
I know the Red trace(ChB) is located further down the spreadsheet, but the values are incorrect. ChB takes a value fixed at - 2 V, when there are a sin wave showed on the PS screen!

I have performed the same test with "Pico Scope Demo" and it works ok. Every channel is located into excel file with its correct value.


Best regards,
Ariel



michael wrote:
Hello Ariel,

I have used your PSD file to recreate your setup.

I have tested in Excel with success.

The Red trace(ChB) is located further down the spreadsheet, at the end of the Blue trace(ChA).

I hope this helps.

Best regards,
Michael
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Michael
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Joined: 07 Jul 2005
Posts: 93
Location: St Neots, Cambridgeshire

PostPosted: Tue Jul 11, 2006 8:44 am    Post subject: Reply with quote

Hello Ariel,

We have identified and repaired the problem with the DDE link.

Please await the release of our next revision of PicoScope.

I thank you for your report of this error.

Best regards,
Michael
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arielmedina61
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Joined: 23 Sep 2005
Posts: 20
Location: Buenos Aires-Argentina

PostPosted: Tue Jul 11, 2006 11:37 am    Post subject: Reply with quote

Thank you Michael,

Please send me an e-mail when the revision is updated.


Ariel
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