Removing an offset

 
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Philippe
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Joined: 03 May 2006
Posts: 2

PostPosted: Wed May 03, 2006 10:03 am    Post subject: Removing an offset Reply with quote

Hello,

I 've just bought the 3206, and my problem is :
When i shortcut probe with ground, my chanel A have 1,6v and my chanel B have 0v. if I reverse the probes, I have the same thing on channel A.
I can't remove offset with 5.13.9 picoscope software in settings menu. No choice chanel appeared.
What can i do ?

Thanks.



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Philippe
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Joined: 03 May 2006
Posts: 2

PostPosted: Thu May 04, 2006 1:08 pm    Post subject: Removing an offset Reply with quote

Hello.

Anyone ?

Perhaps did not understand my first message, my English is not very good.

I've just bought the 3206, and my problem is :

When i shortcut the probe with ground, my channel A has an offset of 1,6v and my channel B has an offset of 0v. if I reverse the probes, I have the same thing on channel A.
I can't remove offset with version 5.13.9 of picoscope software in settings menu. No choice of channel appeared.

What can i do ?
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Sarah
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PostPosted: Mon May 08, 2006 3:14 pm    Post subject: Reply with quote

Hi Phillipe

Thank you for your post.

The Offset Null problem in 5.13.9 is only present in the language options other than English. It is something that we know about and are working to fix. If you use the English installation it should work fine. We aim to release a fix for this bug in our next release.

Best Regards
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PostPosted: Tue May 09, 2006 7:07 am    Post subject: Reply with quote

Thanks a lot Sarah.
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