USB TC08 XP long run times and display problems

 
Post new topic   Reply to topic    Pico Technology Forum Index -> PicoLog
Author Message
vollerenergy
Newbie


Joined: 25 Aug 2005
Posts: 1

PostPosted: Thu Aug 25, 2005 4:18 pm    Post subject: USB TC08 XP long run times and display problems Reply with quote
Hi,
We have a USB TC08 logger connected to a new Dell laptop (latitude 510) running XP professional. The unit works fine except when after an hour of so of logging the active graph display becomes corrupted. The Recorder window loses icons and only displays the titles of the channels and temperatures (you have to guess where the buttons are). This is becoming an infuriating problem now as most of our experiments are several hours long and to have the display become corrupted so you cannot easily see what is going on is very disrupting.

There are no problems with any other programs, i.e. Excel which is open during the datalogging cycle.

Mike
Back to top
Michael
Guru
Guru


Joined: 07 Jul 2005
Posts: 93
Location: St Neots, Cambridgeshire
PostPosted: Thu Sep 01, 2005 10:42 am    Post subject: Reply with quote
Hello,

Thank you for your post.

In order to help you further, please send the following information to us at: tech@picotech.com

The version of PicoLog you are using (See PicoLog, Help, About in the menu Bar)

A copy of the PicoLog setup file you are using. This will help us to identify any problems you are having.

In the meantime, please try some of the following:

Download the latest version of PicoLog from www.picotech.com/download.html

Disable any USB power saving functions. There may be a power saving mode that is restricting the power available to USB devices.

Best regards,
Michael - Tech Support
Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pico Technology Forum Index -> PicoLog
All times are GMT
Page 1 of 1

 


Pico Technology topic RSS feed 
Powered by phpBB © 2001, 2005 phpBB Group