Screen capture update rate reduced significantly

 
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laichh
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Joined: 12 May 2008
Posts: 7

PostPosted: Tue May 13, 2008 8:13 am    Post subject: Screen capture update rate reduced significantly Reply with quote

I am using the PicoScope 6.0.15 with my PicoScope 5204.

I notice that when I let the software run for a long repiod, says overnight, the screen update rate reduce significantly to about 2~3 frame/sec. I've checked the Preference > Power Management > Capture Rate is set to [unlimited].

When I close the PicoScope 6 & restart it again, the screen update rate return to normal, as much as my eye can respond, about 20 frame/sec.

I don't want to restart the PicoScope 6 again & again, do I have anyway to refresh the screen update rate to normal without restarting it?
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picojohn
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Joined: 11 Jun 2007
Posts: 391

PostPosted: Wed May 14, 2008 2:38 pm    Post subject: Reply with quote

Hello CH Lai,

It may be worth taking a look at the other power saving options settings on your computer.

Presumably, there are no other applications running concurrently?

Regards
John
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laichh
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Joined: 12 May 2008
Posts: 7

PostPosted: Thu May 15, 2008 2:13 am    Post subject: Reply with quote

Hi John,

The PicoScope 6 is running alone, no other application is running at the time I observe this problem.
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picojohn
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Joined: 11 Jun 2007
Posts: 391

PostPosted: Fri May 16, 2008 9:00 am    Post subject: Reply with quote

Hi Lai,

Presuming that you are running Windows XP, would you please zip the following file from your hard disk and send it for my attention to support@picotech.com

C:\Documents and Settings\username\Local Settings\Application Data\Pico Technology

Could you please also submit a .psdata file and screen-shot of the 'performance' view from task manager when the slow refresh is occurring.

Regards
John
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