New Pico Scope 2105 keeps shutting off automatically

 
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vlfman
Newbie


Joined: 13 Feb 2008
Posts: 1

PostPosted: Wed Feb 13, 2008 4:34 pm    Post subject: New Pico Scope 2105 keeps shutting off automatically Reply with quote

This is driving me nuts. I have a new PicoScope 2105 and it keeps automatically shutting off on me.

The longer I use the scope, the more quickly it automatically shuts off. The probe does get warm rather quickly and I’m wondering if there is some sort of automatic heat sensor inside that shuts the unit down when it hits a certain temperature. That would be understandable except that after a reasonable amount of use the unit becomes useless because it just won’t stay on.

Need help badly. Thanks for any replies.

- Pete
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picojohn
Site Admin
Site Admin


Joined: 11 Jun 2007
Posts: 311

PostPosted: Thu Feb 14, 2008 3:27 pm    Post subject: Reply with quote

Pete,

Please send an email to support@picotech.com for details of how to return the unit for testing.

Regards
John
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tirak2
User
User


Joined: 13 May 2008
Posts: 2

PostPosted: Tue May 13, 2008 8:53 am    Post subject: Reply with quote

Hi vlfman.

I wonder if you by saying the scope keeps on shutting off means that it stopps with the red light on?
And to get it going you have to unplug/plug in again?

Have similar problems with a PS2104 that also gets a little warm.
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picojohn
Site Admin
Site Admin


Joined: 11 Jun 2007
Posts: 311

PostPosted: Tue May 13, 2008 10:09 am    Post subject: Reply with quote

Hello Tyrak,

The device getting 'a little warm' is not in itself a problem. However, if you are experiencing software lock-up, please try the latest version of PicoScope 6.

Regards
John
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