USB TC-08 can't find driver

 
Post new topic   Reply to topic    Pico Technology Forum Index -> Getting Started
Author Message
ty
Guest
PostPosted: Thu Dec 07, 2006 4:25 pm    Post subject: USB TC-08 can't find driver Reply with quote
Am having a problem installing driver for usb TC-08.
In every case, it recognizes it as "usb device" but can never find a driver (through wizard, device manager, etc) Searched for .inf files and found a picopp.inf and pointed to its folder in the new hardware wizard, but it still didn't find anything.

Tried version provided on disk (5.15.3 i think)
Tried latest download (install on any computer version) (5.15.6)
(both upgrade and fresh install, rebooting between tries)
Tried it with "install for other devices" checked and unchecked
Always installed custom and selected usb TC-08 examples
Tried on 2 computers, same problem
Tried 3 different usb ports on one computer.
Tried 2 usb cables
Changed unsigned driver permission from ask to silently succeed, but it didn't help (it never asked when I had it set to ask anyways, since it never found it)

The LED on the unit has never turned on that I have seen.
XP SP1, USA, both computers are about 2 years old with usb 2.0 ports
I have to login to computers through a domain.

Anything else to try before RMAing for a new one?
Back to top
davidj
Site Admin
Site Admin


Joined: 11 Oct 2006
Posts: 67
Location: St. Neots, Cambs, UK
PostPosted: Fri Dec 08, 2006 10:07 am    Post subject: USB TC-08 can't find driver Reply with quote
Hi
Sorry to hear you are having trouble. Is this a new device ? Has it ever worked ? Please contact support@picotech.com for further advice.
Back to top
Guest
PostPosted: Wed May 09, 2007 4:07 pm    Post subject: TC-08 USB can't find driver Reply with quote
Exactly the same problem here as described. The TC-08 works on another PC previously installed, but I can't install it on this PC. Running Win2000. Did this problem ever get resolved?

Thanks
Back to top
ziko
Site Admin
Site Admin


Joined: 01 Dec 2006
Posts: 658
Location: St Neots
PostPosted: Thu May 10, 2007 12:09 pm    Post subject: Reply with quote
Hi and thank you for your post.

So can you see the unit under device manager?
Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pico Technology Forum Index -> Getting Started
All times are GMT
Page 1 of 1

 


Pico Technology topic RSS feed 
Powered by phpBB © 2001, 2005 phpBB Group