3204 not connected USB

 
Post new topic   Reply to topic    Pico Technology Forum Index -> Getting Started
Author Message
analogical
Newbie


Joined: 24 Oct 2007
Posts: 1

PostPosted: Wed Oct 24, 2007 9:38 pm    Post subject: 3204 not connected USB Reply with quote
I have a 3204 which worked on another PC, but not on this Dell with XP SP1. I have installed software R5.16.2, and the device is recognised in the list of USB devices in Device Manager.
However, when I run psw32 I get a message saying "PS3000 not connected". If I click on Continue, I see the scope window, but there is a message "Waiting for ADC"

I cannot now go back to the other PC, nor do I have any others. I have used the Device Manager troubleshooter with no success. Rebooting, unplugging and reconnecting 3204 doesn't work.

Any help gratefully received!
Back to top
PeterF
Site Admin
Site Admin


Joined: 07 Jun 2007
Posts: 87
Location: Cambridgeshire
PostPosted: Thu Oct 25, 2007 10:31 am    Post subject: Reply with quote
Hi,
First thing that springs to mind is, update to XP service pack 2!
Then try PicoScope5 R5.17.1 from our website.
Also try PicoScope6 R6.0.12. If none of that works, come to the help desk.
PeterF.
Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pico Technology Forum Index -> Getting Started
All times are GMT
Page 1 of 1

 


Pico Technology topic RSS feed 
Powered by phpBB © 2001, 2005 phpBB Group