3424 Save on Trigger doesn't work

 
Post new topic   Reply to topic    Pico Technology Forum Index -> PicoScope
Author Message
mpgreen
Active User
Active User


Joined: 23 Mar 2007
Posts: 9

PostPosted: Tue May 22, 2007 7:49 am    Post subject: 3424 Save on Trigger doesn't work Reply with quote

Hi,
I own two picoscopes, ADC212/3 and PS3424.
I am running the latest version of Picoscope software: 5.16.2

Save on trigger works for the ADC212 but not the PS3424.
With the 3424 new triggers are registered and the display updates but the file name/number does not increment and the new trigger is not saved. I've checked and it is not overwriting the original datafile, its just not bothering to save the new trigger at all.
(I am using Pico default format filenames yyyy_mm_dd_xxx.psd where xxx = trace number)

Any ideas???

Mark.
Back to top
ziko
Site Admin
Site Admin


Joined: 01 Dec 2006
Posts: 658
Location: St Neots

PostPosted: Tue May 22, 2007 12:28 pm    Post subject: Reply with quote

Hi and thank you for your post.

We have identified this bug and our software engineers are currently working on it.

Thank you for your input.

Kind regards
Back to top
Guest






PostPosted: Sat Jun 02, 2007 2:40 pm    Post subject: Reply with quote

Hi

I'm having the same problems with Picoscope2202 and software: 5.16.2

The display is updated as it should but there does not seem to be any saving attempt at all and Beep on trigger does not work either.

Maybe the same bug?
Back to top
mpgreen
Active User
Active User


Joined: 23 Mar 2007
Posts: 9

PostPosted: Wed Jun 13, 2007 11:52 am    Post subject: Reply with quote

Sounds like the same bug to me. Any idea when there will be a fix for this Pico?
Back to top
ziko
Site Admin
Site Admin


Joined: 01 Dec 2006
Posts: 658
Location: St Neots

PostPosted: Wed Jun 27, 2007 3:52 pm    Post subject: Reply with quote

Hi,

Our software engineer is working on it at the moment, I shall keep you informed of the progress.

Kind regards
Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pico Technology Forum Index -> PicoScope
All times are GMT
Page 1 of 1

 


Pico Technology topic RSS feed 
Powered by phpBB © 2001, 2005 phpBB Group