USB speed issues with Picoscope 3206

 
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aldo
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PostPosted: Fri Mar 17, 2006 1:58 pm    Post subject: USB speed issues with Picoscope 3206 Reply with quote

I have been using Picoscope 3206 for a while. It works fine, but any time I connect the Picoscope to the PC, it appears the following pop-up message "the device may perform faster if connected to a USB 2.0 port". I tried with several PCs but the warning mssage still appears (the PC includes a USB 2.0 controller!). As a matter of fact, when I try to connect some other USB 2.0 device to the same USB port, the mssage does not appear and the device works properly.

I wonder if my Picoscope is working at the USB 1.1 speed or the USB 2.0 speed!

Thank you very much in advance
Aldo
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Autonerdz
Zen Master
Zen Master


Joined: 20 Nov 2002
Posts: 213
Location: Washington State USA

PostPosted: Fri Mar 17, 2006 5:10 pm    Post subject: usb Reply with quote

Aldo,

Just ignore the message. It will run at the 2.0 speed.
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Andrew Simper
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PostPosted: Sat Mar 18, 2006 7:45 pm    Post subject: USB speed issues with Picoscope 3206 Reply with quote

Any chance of a fix to the driver so the warning message doesn't pop up? Even though it doesn't matter if you do plug it into a usb2 port, it will matter if you accidentally plug it into a usb1 port. At the very least add something to the scope / logger application that confirms it's a usb2 port (eg in about box or something)

Cheers

Andrew
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Sarah
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PostPosted: Fri Mar 24, 2006 12:11 pm    Post subject: Reply with quote

Hi Andrew

The Help | About box in Picoscope will tell you whether the scope is running at USB 1 or 2 speed.

Best Regards
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Guest






PostPosted: Wed Apr 19, 2006 9:20 am    Post subject: Reply with quote

I found this after experiencing the same problem:

http://support.microsoft.com/default.aspx?scid=kb;%5BLN%5D;835967

Very frustrating and another few hours wasted.

Jonathan
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