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joecar
Active User
Joined: 29 Apr 2008
Posts: 5
Location: Or.Co.So.Cal.
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 Posted: Wed Jun 18, 2008 10:24 pm Post subject: Picoscope 6.0.15.0 hangs |
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Picoscope Automotive 6.0.15.0 running on Pico Automotive Quad 3423.
If I try to move the trigger point (level or time) while capture is running, the software hangs...
What am I doing wrong...?
Thanks,
Joe |
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Autonerdz
Zen Master
Joined: 20 Nov 2002
Posts: 210
Location: Washington State USA
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| Posted: Thu Jun 19, 2008 5:38 pm Post subject: Trigger |
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Joe,
I have been unable to duplicate this issue on any PC I have here. If you contact me, I can get in there with you and we can see what we can find.
Perhaps the Pico team here has seen this before and has some ideas. |
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joecar
Active User
Joined: 29 Apr 2008
Posts: 5
Location: Or.Co.So.Cal.
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| Posted: Sat Jun 21, 2008 3:14 pm Post subject: |
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Tom,
I'll call you on Monday.
Thanks,
Joe |
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Autonerdz
Zen Master
Joined: 20 Nov 2002
Posts: 210
Location: Washington State USA
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| Posted: Sun Jun 22, 2008 12:49 am Post subject: trigger hangs |
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Joe,
Perhaps some more information for the Pico 6 team here. Is this a Vista or XP machine? PC specs....Processor speed, RAM, USB version, etc. Anything else that might be helpful.
I'll be happy to poke around in there with you and see if we can get a clue. Or at least gather some more information about the problem. If your not busy Sunday we could do it then too. Less likely to get interrupted ;-p. |
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Autonerdz
Zen Master
Joined: 20 Nov 2002
Posts: 210
Location: Washington State USA
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| Posted: Wed Jun 25, 2008 5:07 pm Post subject: Resolution |
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This problem is resolved. Turned out to be a USB speed issue. USB 2.0 is required to use Pico 6 to its potential, or things fall down. An upgrade to USB 2.0 was the solution.
Tom Roberts
(The Picotologist)
http://www.autonerdz.com
skype: autonerdz
THE PicoScope Automotive Authority
In North America |
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