TC-08 problems with usb connection

 
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stevejcb
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Joined: 18 Jun 2007
Posts: 3

PostPosted: Thu Dec 06, 2007 8:13 am    Post subject: TC-08 problems with usb connection Reply with quote
We currently have 6 TC-08's that our engineers use on site for data collection using their Dell laptops. We have now had several instances where the TC-08 and the Dell laptop will not comunicate.

This problem seems to be intermittent and not confined to one TC-08 or any one laptop.

I have just been informed by one of the engineers that they have just completed one test saved the data and then when attempting to start a second test the TC-08 and Dell that had been fine then refused to communicate.

Anyone got any ideas - as I've not been able to replicate this back in the office.
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ziko
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Joined: 01 Dec 2006
Posts: 586
Location: St Neots
PostPosted: Wed Dec 12, 2007 2:06 pm    Post subject: Reply with quote
Hi and thank you for your post. Are you using USB hubs? We have a DELL laptop and there seems to be no problem with it. Is there any power saving modes on these laptops that could power down the hard drive or the USB connection?

The more information you can provide the easier it will be to help you.

Kind regards
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