picoscope 6 software

 
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rogerd
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Joined: 07 Nov 2006
Posts: 27

PostPosted: Mon Oct 08, 2007 6:53 pm    Post subject: picoscope 6 software Reply with quote

I downloaded picoscope 6 for my 3424, and I cannot get a trace. The same signal input on A with 5.16.2 shows a DC trace that I can vary on the 20mv range with trigger set to none. With the same settings on Picoscope 6 I get nothing. On Auto I get an off scale indication on all ranges.
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picojohn
Site Admin
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Joined: 11 Jun 2007
Posts: 371

PostPosted: Tue Oct 09, 2007 11:08 am    Post subject: Reply with quote

Hello Rogerd,

Can you confirm that the software has identified the unit by clicking on 'Help' and then selecting 'About PicoScope'.

The Model in use will be identified (PicoScope 3424) as will the version of PicoScope 6 (ver. 6.0.11.2).

Regards
John
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rogerd
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Joined: 07 Nov 2006
Posts: 27

PostPosted: Tue Oct 09, 2007 11:27 pm    Post subject: poicoscope 6 Reply with quote

When I opened Picoscope 6 the splash screen identified the software as 6.011.2.
When the scope window came up it was displaying a trace in the A channel without my doiing anything. Since I had tried this a half dozen times previously with no results, I can only assume that an update was recently downloaded automatically.
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picojohn
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Joined: 11 Jun 2007
Posts: 371

PostPosted: Wed Oct 10, 2007 9:58 am    Post subject: Reply with quote

Rogerd,

Please confirm that the software has identified the unit by clicking on 'Help' and then selecting 'About PicoScope'. The Model in use will be identified as PicoScope 3424.

The software version 6.0.11.2 is up to date but, Pico software does not download updates automatically.

Regards
John
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