Bit resolution enhancement causes program error in ver. 6

 
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PostPosted: Fri Sep 14, 2007 7:01 pm    Post subject: Bit resolution enhancement causes program error in ver. 6 Reply with quote

I have the Picoscope 2105 and am running the latest ver. 6 of the Picoscope software. When trying to save a current waveform, I get an application error, and the program terminates. The error occures when bit resolution enhancement is used.
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ziko
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Joined: 01 Dec 2006
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Location: St Neots

PostPosted: Mon Sep 17, 2007 10:06 am    Post subject: Reply with quote

Hi I have tried to recreate the problem without any success, could you tell me what the exact settings where and actions you took for this to occur:

Time base
Voltage range
Enhanced Res chosen
Triggering

and so on.

Kind regards
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ziko
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Joined: 01 Dec 2006
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Location: St Neots

PostPosted: Mon Sep 17, 2007 11:24 am    Post subject: Reply with quote

One other thing to add, if you could send the settings file, i.e. before you take the action that causes the error choose file -> save current waveform as (choose Save as Type to be Settings files (*.pssettings))

Also could you send the error report as well.

Kind regards

Ziko
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Guest






PostPosted: Wed Sep 19, 2007 9:53 am    Post subject: Reply with quote

Hi Ziko,

All settings are initially set to default. The timebase setting is then set to 200 ms/div. (or higher), the maximum number of bits is set to 8.5 (or higher) and the trigger mode is set to single. Noise picked up by the probe tip triggers a sweep. Under the File tab I then click "Save Current Waveform As", and then enter a file name. The file extension is *.psdata. I then get an Application Error message, and Picoscope terminates. The error is repeatable.
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ziko
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Joined: 01 Dec 2006
Posts: 596
Location: St Neots

PostPosted: Fri Sep 21, 2007 12:26 pm    Post subject: Reply with quote

Hi and thank you for your post, I have managed to recreate your bug. I have reported this bug and it will be looked into by our software developers.

Kind regards
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