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nigel bennett User

Joined: 14 Nov 2006
Posts: 4
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Posted: Tue Nov 14, 2006 9:22 pm Post subject: Beta 6 |
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We have installed beta 6 and it has apparently disabled the parallel port to which we connect to the ADC 212 through.
If we uninstall beta 6 all returns to normal, I should say we are still running version 5 on the same pc and with version 6 install it makes using it impossible because of the afore mentioned fault ,has anybody had similar or possible a fix or where to look, many thanks regards Nigel. |
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Autonerdz Zen Master

Joined: 20 Nov 2002
Posts: 211
Location: Washington State USA
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Posted: Wed Nov 15, 2006 1:05 am Post subject: Parallel |
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Hi Nigel,
I thought it was just me Yes, I have noticed this. It doesn't matter how you configure the Parallel port in the bios..it just won't work anymore. What fixes it temporarily is to re-install PicoScope 5 and choose the repair option (no need to uninstall). Then it will work. PicoScope 5 or 6 will be able to access a 212 unit connected to the parallel port. Not sure what kills it again but I have had to do this twice. |
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nigel bennett User

Joined: 14 Nov 2006
Posts: 4
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Posted: Wed Nov 15, 2006 7:29 am Post subject: |
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| Thankyou very much,i will try that in morning when i get to work,and i will let you know what happen,regards Nigel. |
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webjag Newbie
Joined: 25 Oct 2006
Posts: 1
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Posted: Wed Nov 15, 2006 12:40 pm Post subject: |
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| While installing PicoScope 6 you should see a screen that asks you to choose a device. On this screen there is an option 'Install for other devices'. Tick this box. |
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Autonerdz Zen Master

Joined: 20 Nov 2002
Posts: 211
Location: Washington State USA
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Posted: Wed Nov 15, 2006 2:55 pm Post subject: Other Devices |
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| Thanks, David. When I installed PS6 I did check the box for other devices. I hardly ever use the 212 since I have the 3000 series, but a couple of weeks ago I was looking into a support issue one of my customers was having with a 212 and noticed that I couldn't establish communication with it through the parallel port. It went USB with a converter just fine. Nothing I did with the parallel port settings helped. Repairing PS5 with the install package fixed it. I'll have to pay more attention to what kills it again. |
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nigel bennett User

Joined: 14 Nov 2006
Posts: 4
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Posted: Fri Nov 17, 2006 12:16 am Post subject: |
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Thanks Autoneerdz ,as you said and it worked ,i also checked the box for other devices but to know avale.
I have informed support ,but perhaps its just a conflict with my mother board ?,anyway thanks again,regards Nigel. |
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nigel bennett User

Joined: 14 Nov 2006
Posts: 4
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Posted: Fri Nov 17, 2006 12:17 am Post subject: |
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Thanks Autoneerdz ,as you said and it worked ,i also checked the box for other devices but to know avale.
I have informed support ,but perhaps its just a conflict with my mother board ?,anyway thanks again,regards Nigel. |
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